The bosses of the Bank of Questionnaires of the Parliamentarians on the Fallas of the Tell of IT after the interruption of Barclays

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A group of parliamentarians has asked the chiefs of nine banks to reveal the recent IT fault scale and compensation payments, after an interruption led to interruption days for Barclays customers earlier this month.

The Treasury Committee, a cross group formed by 11 members, wrote to banks, including Barclays, HSBC, Lloyds and Nationwide on Monday.

Addressing the executive directors of the United Kingdom, they asked them to describe the total amount of time that the services have not been available due to IT failures in the last two years, and the number of customers affected.

He also asked the bosses to share the amount of compensation that has been paid to customers as a result of any interruption.

The letters referred to the interruption of Barclays that saw up to three days of interruption for customers, which are believed to be caused by a technical problem.

The incident coincided with the payment day for many workers and the deadline for self -evaluation tax declarations.

The bank said that “it would ensure that no client is out of their pocket” after some people stayed seeing an obsolete balance or the confrontation problems receive and make payments.

The Treasury Committee, head of the United Kingdom of Barclays, has been requested by the Treasury Committee to explain in more detail what caused the recent interruption and how it was treated, and also how it expects to administer a series of customer complaints.

Deputy Dame Meg Hillier, president of the Committee, said: “When a bank’s IT system falls, it can be a real problem for our voters who depended on accessing certain services so they can buy food or pay bills.

“To happen in an important bank as Barclays in such a crucial time of the year it is bad luck or bad planning.

“Anyway, it is important to learn what has happened and what will be done.”

He added that the impact of IT failures has been worsened by a “number rapidly in decline of branches of the street banks.”

The lenders, who also include Natwest, Santander UK, Allied Irish Bank, Bank of Ireland and Danske Bank UK, have until February 26 to respond to the letters.