Lloyds, Halifax, Nationwide, TSB The clients issued a compensation update after the banks fall

Nationwide, First Direct, Lloyds and Halifax have confirmed topics this morning (February 28).

Lloyds, Halifax, Nationwide, TSB The clients issued a compensation update after the banks fall

To Lloyds, Halifax, Nationwide and TSB customers received a compensation update after the banks fell on Friday. Nationwide, First Direct, Lloyds and Halifax They have all the problems confirmed this morning on Friday (February 28).

If you incurred additional costs or rates due to the interruption, you must communicate directly with your bank to explain your situation. If your credit rating is affected due to a lost payment, you must also keep a record of this.

Banks are not obliged to pay compensation to customers if there has been a fall in the service, unlike telecommunications companies, but it has incurred costs as a result of service problems, it is likely to recover their money.

If your credit rating is affected by the interruption of the service because it received a late payment rate after not being able to make a transaction, you must also keep a record of this, bank customers are advised, amid the generalized interruptions.

Customers are also urged to gather evidence of the problem so that they can file a formal complaint to their bank directly. If he is not happy with how the bank addressed his problem, he can communicate with the financial service of the Ombudsman (FOS) for free, they are told customers.

The FOS is an independent body that will consider the evidence that presents and will make a fair decision on the actions that your bank must take. The FOS can generally be involved 15 days after expressing concerns with the bank.

Nationwide confirmed that he is experiencing problems, with a message on his website that says: “Some incoming and outgoing payments are delayed at this time.” He said that direct debits and permanent orders work normally, but payments are in a tail and will arrive soon.

First Direct confirmed on its website that its mobile and online banking services are “experiencing problems with payments.”